About WrightChat
Built by a practice owner and the industry's coach.
WrightChat was co-founded in 2019 by Dr. Robert Barton — a practice owner who lived the missed-call problem — and Brian Wright, the consultant and speaker whose training methodology practices across the country already follow. Full team profiles are coming to this page soon.
The Wright Methodology
Trained by the coach practices already follow.
Every WrightChat agent is certified through the sales, hospitality, and communication training of co-founder Brian Wright — the methodology behind New Patient Group, trusted by Align Technology, the makers of Invisalign.
- Sales psychology, hospitality & verbiage mastery training
- Certification with roleplays, assessments & call auditing
- Mystery calls & calibration keep every agent sharp
Brian Wright — Co-Founder, WrightChat · Founder & CEO, New Patient Group
Behind the founders is a 100% US-based team of trained call agents, client-experience leads, and an in-house IT team — many with years of clinical and treatment-coordination experience in orthodontics and dentistry.
What Practices Say
Loved by the practices we answer for.
“My favorite team members don’t even work in my building — they’re with WrightChat.”
Dr. Bryn Cooper
Henson & Cooper Orthodontics
“One of the best practice decisions I’ve made was partnering with WrightChat.”
Dr. Christian Davillier
Davillier Orthodontics
“From the very first call, they handle our new patients with the same care we would — and the follow-through is remarkable.”
Dr. Meredith Long
Touchstone Orthodontics
Ready to stop missing new patients?
Book a 30-minute discovery call — we’ll show you the platform live.