WHY US?

We believe missed and/or mishandled new patient calls cost practices millions of dollars in lost revenue. Place yourself in the shoes of the patient as they are searching for a practice to purchase their treatment. If you miss their call they will not leave a voicemail and if you mishandle their call they are unlikely to schedule with your practice either. In both scenarios they simply call the next practice on Google. This is why new patient call answering services are a thing of the past.

Enter WrightChat. We transform practices by answering their missed new patient phone calls, remotely accessing their software, and scheduling the new patient as if we were your own employee. We can also answer and schedule all of your new patient phone calls. You keep your own phone number, practice management software and phone system. The onboarding process is seamless and we make practices millions in revenue they otherwise would have lost and never even known about. The WrightChat agents answering your new patient calls are an extension of your team. They will verify the insurance and handle everything as if they were your own employee.

How we are different?

Wrightchat exists to level up the phone experience at your business. Not only do we answer for you either in a primary or back up role and schedule New patients or customers on your scheduling software, we also help train your team members to help sell your business on the phones. Gone are the days of stressing when you lose a team member who answers your phones. Whether we are primary or backup we have your back when you hire the next team member who answers your phones.

Our agents mystery call and hold your team accountable just the same as Wrightchat holds our agents accountable to be the best phone Professional to represent your business. No other company provides the unique combination of answering your calls, scheduling your customer, training your people and holding them accountable so you never have to worry about your phone experience again.