The Only Virtual Receptionist & Web Chat Company Designed to

Convert more phone calls and website visitors into New clients that buy and refer

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The Only Virtual Receptionist & Web Chat Company Designed to

Convert more phone calls and website visitors into New clients that buy and refer

Watch video

Increased Conversions

Our agents are trained to increase conversions by being experts regarding sales, customer service and hospitality. That means more of your callers and website visitors convert to a patient/client.

Reduces your employee training headaches

Employees require training to deliver an exceptional experience. Our WrightChat agents are extensively trained initially and each week for the life of their employment to answer your phones and turn your callers into clients.

Reduce lost oppurtunities

Your existing staff can easily be overwhelmed with tasks. Our agents answer 1 call or chat at a time giving your caller their undivided attention. You get an entire team of agents assigned to your business so you don’t miss any opportunities effectively reducing your advertising costs.

According to a Harris interactive study over 88% of people polled indicated they would choose and/or remain with a business based on the level of customer service and hospitality rather than the quality of your services.

The way your phones are answered impact the perception of your entire organization to consumers. Business owners far too often spend money on advertising, only to lose opportunities when your calls aren’t answered or handled in a way that maximizes the consumer’s willingness to spend money at your business.

Wrightchat solves these issues by scaling your phones across a team of agents so you never miss another call or web chat. In addition, we schedule your clients or patients right onto your existing patient schedule or calendarcreating a seamless experience for both your business and your customers. The caller is never aware they aren’t speaking directly with your staff on location.

According to a Harris interactive study over 88% of people polled indicated they would choose and/or remain with a business based on the level of customer service and hospitality rather than the quality of your services.

The way your phones are answered impact the perception of your entire organization to consumers. Business owners far too often spend money on advertising, only to lose opportunities when your calls aren’t answered or handled in a way that maximizes the consumer’s willingness to spend money at your business.

Wrightchat solves these issues by scaling your phones across a team of agents so you never miss another call or web chat. In addition, we schedule your clients or patients right onto your existing patient schedule or calendarcreating a seamless experience for both your business and your customers. The caller is never aware they aren’t speaking directly with your staff on location.

Our Services Features

We remotely access your appointment schedule

Whether you have a cloud or server based scheduling system, our agents can log directly into your system to schedule your clients.

Exceptional Customer Service & Hospitality

Our agents are trained to deliver a 5 star customer service experience to every caller as well as exceptional hospitality.

Edify your business to your callers

When your business is edified by our agents, it reinforces the decision in the consumers mind, they made the right choice. This puts the consumer into a position to buy from your business sooner than otherwise.

Scale with our agents

No matter your call volume, we have agents to answer your calls and webchats.

Calls are recorded

We keep track of every call and track the metrics of our performance to maintain the highest level of communication with your clients and potential clients.

Our Difference

Welcome to WrightChat

We specialize in customer service, hospitality and sales fundamentals and apply our expertise to converting more of your phone calls and website visitors into new clients. We teach customer service, hospitality and sales to business owners across the world and our expertise ensures a better experience for your #1 asset … your clients.

It also ensures better conversion, profit and revenue for your business. We can handle all incoming calls on your behalf in a fully customized fashion, schedule them according to your protocols and even replace the need of having a receptionist. We also do the same for website visitors with our online concierge that provides live chat and online scheduling to convert online shoppers into new clients. Thank you for visiting our website and we look forward to serving you, your business and your clients.

Our Difference

Welcome to WrightChat

We specialize in customer service, hospitality and sales fundamentals and apply our expertise to converting more of your phone calls and website visitors into new clients. We teach customer service, hospitality and sales to business owners across the world and our expertise ensures a better experience for your #1 asset … your clients.

It also ensures better conversion, profit and revenue for your business. We can handle all incoming calls on your behalf in a fully customized fashion, schedule them according to your protocols and even replace the need of having a receptionist. We also do the same for website visitors with our online concierge that provides live chat and online scheduling to convert online shoppers into new clients. Thank you for visiting our website and we look forward to serving you, your business and your clients.

Our Process


Schedule a call

Onboard your business & train our agents to your scheduling requirements.

Answer your calls, respond to your web visitors and schedule more appointments.

Services

Virtual Receptionist with remote scheduling

Live Website chat with online scheduling

Business/Marketing workshops and courses

Upcoming events

Turbocharge your business growth in person and/or online

  • KEYNOTES

  • WEBINARS

  • WORKSHOPS

Using culture as your ultimate competetive advantage


Keynote speaker

Brian Wright - Managing Partner of WrightChat

Keynote speaker

Brian Wright - Managing Partner of WrightChat

Event

OAO scientific - Ontario Association of Orthodontics

Event

OAO scientific - Ontario Association of Orthodontics


May 29-31

Niagra on the lake

May 29-31

Nigara-on-the-lake

8 Consumer principles of today's Customer service


Keynote speaker

Brian Wright - Managing Partner of WrightChat

Keynote speaker

Brian Wright - Managing Partner of WrightChat

Event

The next generation  of customer service

Event

The next generation  of customer service


June 12-13

Orlando, Florida

June 12-13

Orlando, Florida

Listen to Our Podcast

A podcast dedicated to entrepreneurs, business owners and anyone else looking for unique and innovative ways to outperform competition, increase new clients and grow revenue.

Virtual Consultation Made Easy

5 steps to successful implementation of the virtual consultation

Includes Videos to explain each step

Includes Videos to explain each step

Printable guide to be given to employees if you want to delegate

Printable guide to be given to employees if you want to delegate

SOP documentation is a gives yourbusiness a foundation to operate upon. (What if McDonald’s didn’t have SOP’s?)

SOP documentation is a gives your business a foundation to operate upon. (What if McDonald’s didn’t have SOP’s?)

Charity

We believe in giving back

WrightChat proudly donates 10% of its profits to charity. If there is a charity you would like us to donate money to please let us know.

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