For Orthodontic & Dental Practices
We’re not an answering service. We’re your front desk, reinvented.
WrightChat answers your new-patient calls, remotes into your practice management software, and schedules the patient as if we were sitting at your front desk — then shows you every call, every recording, and every result.
No contracts · Flat tier pricing · 100% US-based agents
Sample Orthodontics
Client portal · This month
212
New-patient calls
208
Patients scheduled
98%
Call-to-scheduled
Sarah M.
Scheduled · Dr. Patel — Tue 2:40 PM
2m ago
Kevin R.
Scheduled · Dr. Ellis — Thu 9:10 AM
18m ago
June 2026 — Across Our Practices
One month. Real numbers.
Most of June’s patients came in as Backup calls — patients who would have reached voicemail and simply dialed the next practice on Google.
468
New patients scheduled in June alone
$2.8M+
Treatment value scheduled in one month
7 yrs
Serving orthodontic & dental practices
100%
US-based, Wright-trained agents
Treatment value estimated at a $6,000 average case value across 468 scheduled patients.
How It Works
You choose how we answer.
Your front desk — or its safety net. Either way, you keep your number, your phone system, and your software. Pick a mode to see how it works.
We catch what you miss
When your team can't get to the phone, we answer, sell your value, and schedule the patient before they call the next practice on Google. Our in-house IT team plugs into your existing number, phone system, and software — nothing about your setup changes.
- Eliminate missed new-patient calls entirely
- Your own assigned team of agents that knows your practice
- Increase new patients and reduce ad costs
- Improve the in-office experience — no more phone-interrupted front desk
A new patient calls
They dial your number, like always.
We answer as your team
A US-based, Wright-trained agent picks up on the first ring.
We schedule in your PMS
Booked straight into your software, following your protocols.
You see everything
Call, recording, transcript, and result — live in your portal.
The WrightChat Platform
Your front desk, with a glass wall.
Every answering service says “trust us.” We built software so you don’t have to. Log in and see exactly what we did with every call — as it happens.
Live dashboards
Calls received, patients scheduled, conversion rate — updated as they happen, filterable by location and provider.
Every call, recorded & transcribed
Hear exactly how your patients are treated. Search transcripts, play recordings, read AI summaries. No black box.
Invoices that show their work
Every invoice lists every scheduled patient — name, appointment, provider. Question a line? Dispute it in one click.
Alerts that keep you in the loop
The moment we schedule a patient, you know — automatic email notifications, no waiting for a monthly report.
New patient — Emma T.
Jul 14 · 3:21 PM · 4:32
TRANSCRIPT
“...absolutely, Dr. Patel is wonderful with nervous kids. I have Tuesday at 2:40 or Thursday at 9:10 — which works better for Emma?”
New patient — Lucas B.
Jul 14 · 1:05 PM · 6:18
Reschedule — Ava G.
Jul 14 · 11:42 AM · 2:57
What We Do
Three ways we grow your practice.
Primary & Backup Call Handling
Your front desk or its safety net — every new-patient call answered by trained, US-based agents who sell your value and schedule straight into your PMS.
Explore call handlingSmart Follow-Up & Patient Nurturing
The moment the call ends is when most practices lose momentum. Our follow-up engine brings pending, no-show, and “thinking about it” patients back — without your team lifting a finger.
Explore follow-upNew Patient Ads
We make the phone ring, too. Meta, Google & Bing campaigns for orthodontic practices at a fraction of agency rates — because we get paid on scheduled patients, not ad spend. Cost per scheduled patient, not cost per click.
Join the beta waitlistWhat Practices Say
Loved by the practices we answer for.
“My favorite team members don’t even work in my building — they’re with WrightChat.”
Dr. Bryn Cooper
Henson & Cooper Orthodontics
“One of the best practice decisions I’ve made was partnering with WrightChat.”
Dr. Christian Davillier
Davillier Orthodontics
“From the very first call, they handle our new patients with the same care we would — and the follow-through is remarkable.”
Dr. Meredith Long
Touchstone Orthodontics
The Wright Methodology
Trained by the coach practices already follow.
Every WrightChat agent is certified through the sales, hospitality, and communication training of co-founder Brian Wright — the methodology behind New Patient Group, trusted by Align Technology, the makers of Invisalign.
- Sales psychology, hospitality & verbiage mastery training
- Certification with roleplays, assessments & call auditing
- Mystery calls & calibration keep every agent sharp
Brian Wright — Co-Founder, WrightChat · Founder & CEO, New Patient Group
Let’s turn missed calls into new patients.
Book a 30-minute discovery call right here. We’ll listen to how your phones are handled today — and show you the platform live.
- (888) 355-5749
- info@wrightchat.com
- 3730 Kirby Dr, Houston, TX 77098
- 7 AM – 9 PM CST, Monday–Friday