We answer the new patient calls you miss, remote in and schedule them seamlessly. Stop missing out on lost revenue from missed new patient calls.
WrightChat is a revolutionary new patient phone call answering service designed for the new economy where new patients no longer leave voicemails when you don't answer .... they simply call another practice and buy from them. This causes millions in lost opportunities for practices.
Enter WrightChat. We make all answering services obsolete by answering your new patient phone calls, remotely accessing your software and scheduling your new patients as if we were sitting at your front desk. We can either answer the new patient calls you miss or replace the need for you to hire, train, etc. by answering all of your new patient phone calls. The process is seamless, the caller has no idea it wasn't your practice and our in-house IT team makes it easy on you as we use your phone system, your phone number and your practice management software. We also handle your live web chat and contact new patients that complete a contact submission on your website.
All of our employees are USA based, rigorously trained on sales, psychology, customer service, hospitality and more and are also assigned to practices where their personality, tone, etc. match that of the practice location, demographic, etc.
Our plug and play system instantly increases your new patients, starts and revenue, while reducing advertising costs, stress and other headaches associated with running a practice.
Our agents are trained by our Co-Founder, Brian Wright. He is a global speaker for Invisalign, OrthoFi, DentalMonitoring, Henry Schein and other well respected companies in orthodontics and dentistry. He is a renowned expert in sales, customer service, consumer. psychology, presentation skills and more. Once you hear our agents answer your new patient calls you will never want your own employees to answer one again! Our commitment to weekly trainings, intense role plays, culture building and the highest levels of accountability create exceptional employee performance that will grow your practice and simultaneously reduce your workload. Contact us today!
Capture and schedule more of the new patient calls you miss
REDUCE NO SHOWS
Convert lost pending treatment opportunities
Improve patient experience for increased conversions
REDUCE STAFF HEADACHES AND COSTS
How it works
WrightChat has two models
to choose from.
We can answer the new patient calls you miss and be your saving grace or we can answer all of your new patient calls to reduce the amount of employees and training you need.
In both models we also reach out and schedule new patients that completed an online contact form rather than calling your practice. This helps ensure these patients are contacted quickly without you needing to worry about it. In both models we also handle your new patient onboarding process as far as entering all information into your software, emailing new patient forms, etc.
Which works better for you?
As the primary, we answer your new patient calls and schedule them directly on your practice management software.
The patient experience is seamless and it reduces the number of staff members you need to cover your phones.
When we answer new patient calls as your backup, the calls first come to you. If you miss a call it seamlessly rolls to dedicated agents assigned to your practice that are trained to speak
as if they are sitting at front your desk. They answer the new patient call, remotely access your software and schedule the new patients that you otherwise would have lost to another practice
The process is seamless and the caller never even knows your front desk wasn’t the one that answered.
No long term
Both of the above models are seamless without the new patient ever knowing. Our in-house IT team works with you to get everything setup and they make sure the process is streamlined, quick and stress free. Both models are proven to increase your new patients, starts, revenue and profit by enhancing the patient experience, increasing conversion and reducing lost opportunities. In turn, you grow while lessening advertising costs and employee headaches.
We look forward to you joining the WrightChat family and experiencing why we have a 99.5% client retention rate.
WE'D LOVE TO CHAT.
Get ready to jumpstart your practice and increase new patients!
ON AVERAGE OUR CLIENT INCREASED...
New Revenue Growth
What are clients are saying
“Brian Wright Is A Combination Of The Team From Shark Tank And Marcus Lemonis From The Profit.”
Dr. Staci Frankowitz