Today’s new economy requires a different business owner and employee skill set as compared to years past. Customer service is at the top of the list and the video below provides unique customer service tips to help improve your client experience and think differently about your business. This leads to an increase in conversion and also lessens the amount of money you will need to spend on advertising.

WrightChat is a customer service, hospitality and sales company that specializes in converting phone calls and website visitors into new clients for your business. We can handle all incoming calls on your behalf in a fully customized fashion and schedule them accordingly. Our model allows us to be your full time receptionist and your employee(s) in front to become a full-time concierge. We also do the same for website visitors with our online concierge that provides live chat and online scheduling. We teach customer service, hospitality and sales to business owners across the world and our expertise ensures a better experience for your #1 asset … your clients. It also ensures better conversion, profit and revenue for your business. We look forward to serving you, your business and your clients.