Most of you have probably dealt with a non-compliant patient at least once in your time as an orthodontist or dentist. When you prescribe a patient specific treatment, a treatment that you customized for their unique smile, in order to give them the smile of their dreams, and they are non-compliant for what seems like

Have you ever thought to yourself, “I should really start eating healthier,” or “Man, I’d like to lose a little weight,”or anything similar that caused you to pay closer attention to the nutritional value of your food? Now food companies know we all do this at some point, so they really play into appearing like

Brian: Hey, New Patient Group nation! Welcome inside the broadcast booth. Brian Wright here, and welcome to season four, episode number three. Coming off a really good one with guest Chris Benson – if you haven’t had an opportunity to go back and listen to that, you should. It’s talking about future-proofing your practice and

Hey New Patient Group nation! Welcome inside the broadcast booth, Brian Wright here and welcome to season four, episode number seven. We’ve been on this culture kick lately, we did one that was about the best marketing investment you’ll likely never make. A lot of unbelievably great feedback on that one, we are still getting

Today’s new economy requires a different business owner and employee skill set as compared to years past. Customer service is at the top of the list and the video below provides unique customer service tips to help improve your client experience and think differently about your business. This leads to an increase in conversion and