We answer the new patient calls you miss, remote in and schedule them seamlessly. Stop missing out on lost revenue from missed new patient calls.

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why us?

WrightChat is a revolutionary new patient phone call answering service designed for the new economy where new patients no longer leave voicemails when you don't answer .... they simply call another practice and buy from them. This causes millions in lost opportunities for practices.

Enter WrightChat. We make all answering services obsolete by answering your new patient phone calls, remotely accessing your software and scheduling your new patients as if we were sitting at your front desk. We can either answer the new patient calls you miss or replace the need for you to hire, train, etc. by answering all of your new patient phone calls. The process is seamless, the caller has no idea it wasn't your practice and our in-house IT team makes it easy on you as we use your phone system, your phone number and your practice management software. We also handle your live web chat and contact new patients that complete a contact submission on your website.

All of our employees are USA based, rigorously trained on sales, psychology, customer service, hospitality and more and are also assigned to practices where their personality, tone, etc. match that of the practice location, demographic, etc.

Our plug and play system instantly increases your new patients, starts and revenue, while reducing advertising costs, stress and other headaches associated with running a practice.

Our agents are trained by our Co-Founder, Brian Wright. He is a global speaker for Invisalign, OrthoFi, DentalMonitoring, Henry Schein and other well respected companies in orthodontics and dentistry. He is a renowned expert in sales, customer service, consumer. psychology, presentation skills and more. Once you hear our agents answer your new patient calls you will never want your own employees to answer one again! Our commitment to weekly trainings, intense role plays, culture building and the highest levels of accountability create exceptional employee performance that will grow your practice and simultaneously reduce your workload. Contact us today!

Capture and schedule more of the new patient calls you miss

REDUCE NO SHOWS

Convert lost pending treatment opportunities

Improve patient experience for increased conversions

REDUCE STAFF HEADACHES AND COSTS

LET’S TALK

How it works

WrightChat has two models
to choose from.

We can answer the new patient calls you miss and be your saving grace or we can answer all of your new patient calls to reduce the amount of employees and training you need.

In both models we also reach out and schedule new patients that completed an online contact form rather than calling your practice. This helps ensure these patients are contacted quickly without you needing to worry about it. In both models we also handle your new patient onboarding process as far as entering all information into your software, emailing new patient forms, etc.

Which works better for you?

PRIMARY
BACKUP

PRIMARY

As the primary, we answer your new patient calls and schedule them directly on your practice management software.

The patient experience is seamless and it reduces the number of staff members you need to cover your phones.

No long term
contracts

Flat rate
pricing

US based
agents

Both of the above models are seamless without the new patient ever knowing. Our in-house IT team works with you to get everything setup and they make sure the process is streamlined, quick and stress free. Both models are proven to increase your new patients, starts, revenue and profit by enhancing the patient experience, increasing conversion and reducing lost opportunities. In turn, you grow while lessening advertising costs and employee headaches.

We look forward to you joining the WrightChat family and experiencing why we have a 99.5% client retention rate.

Get Started Today!